Shipping Policy

Shipping Destinations

We currently ship to Germany and other countries within the European Union. Available shipping destinations can be viewed during checkout.

Processing Time

All orders are made to order. Please allow 2–5 business days for production before your order is shipped.

Shipping Time

Once your order has been produced, estimated delivery times are:

• Germany: 3–7 business days

• European Union: 5–10 business days

Please note that delivery times are estimates and may be affected by public holidays, customs processing, or other unforeseen delays.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, where available.

Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact us at rpnstore@outlook.de. We will work with you to find a suitable solution as quickly as possible.

Customs and Import Duties

Orders shipped outside the European Union may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.